You mention your new offer in a video, tell viewers to use the link in your bio, and someone comments that it does not work. Before changing anything, find out whether the problem is the address, the destination, TikTok or the visitor's device. A vague report does not tell you which part to repair.
Work through the checks in order. Start with the destination, then the saved address and the profile field. This avoids rebuilding your setup when the cause is a pasted space or a page that is no longer public.
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